Privacy Policy

1. Who We Are

Sunflower Trucks Ltd operates under the trading name Sunflower Trucks. Our registered address is:

Sunflower Trucks Ltd
Bagshot Rd
Woking
Surrey
GU24 9QR

Phone: 07713 938408
Email: info@sunflowertrucks.com
Website: www.sunflowertrucks.com

Sunflower Trucks Ltd is the data controller for all personal data collected via this website.

2. What Data We Collect

We may collect the following personal data when you use our website or contact us:

• Contact details — your name, email address, phone number and company name when you submit an enquiry form or contact us directly.
• Vehicle information — details about the truck or HGV you wish to sell, including make, model, year and mileage.
• Communication records — emails, WhatsApp messages and phone call notes relating to your enquiry.
• Website usage data — IP address, browser type, pages visited and time spent on site, collected automatically via cookies and analytics tools.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your enquiry and provide a valuation for your vehicle.
• To complete the purchase of your truck or HGV if you proceed with a sale.
• To contact you with relevant follow-up information about your enquiry.
• To improve the performance and content of our website using anonymised analytics data.
• To comply with legal and regulatory obligations.

Our lawful basis for processing your personal data is legitimate interest (responding to your enquiry and conducting our business) and, where applicable, contract performance (completing a vehicle purchase).

4. Cookies

Our website uses cookies to help it function properly and to understand how visitors use the site. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies — required for the website to function. These cannot be disabled.
• Analytics cookies — we use Google Analytics (via Google Tag Manager) to collect anonymised data about how visitors use our site. This helps us improve our content and user experience. Google Analytics uses cookies to track page views, session duration, device type and geographic region.

You can control and delete cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the site. For more information about managing cookies, visit allaboutcookies.org.

By continuing to use our website after accepting our cookie notice, you consent to our use of analytics cookies.

5. How We Store and Protect Your Data

Your personal data is stored securely on our systems and with trusted third-party services. We do not sell, rent or trade your personal data to any third parties.

We retain your contact and enquiry data for up to 3 years from the date of last contact, or for as long as is necessary to fulfil our legal obligations. Vehicle transaction records may be retained for up to 6 years in line with UK tax and accounting requirements.

We take reasonable technical and organisational steps to protect your data against unauthorised access, loss or misuse.

6. Third Parties

We may share your data with the following third parties only where necessary to deliver our service:

• Google Analytics / Google Tag Manager — anonymised website usage analytics.
• Email and messaging providers — to facilitate communication with you.
• Accountants and legal advisers — where required to fulfil legal obligations in connection with a transaction.

We do not transfer your personal data outside the United Kingdom or European Economic Area unless appropriate safeguards are in place.

7. Your Rights Under GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to continue holding it.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, machine-readable format where applicable.
• Right to object — you can object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@sunflowertrucks.com or by phone on 07713 938408. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk — 0303 123 1113.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will be updated whenever changes are made. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Sunflower Trucks Ltd
Bagshot Rd, Woking, Surrey, GU24 9QR
Phone: 07713 938408
Email: info@sunflowertrucks.com